The rental agreement contains all the data, general terms, and conditions of the rental contract, and the handover protocol.

1. OBLIGATIONS OF THE LESSOR – FUM CARS SRL

1.1. To hand over the vehicle subject to the contract to the client, the right to use the vehicle, the handover of the contractual object, and provide the necessary documents for the rental process (registration certificate, RCA insurance policy, road tax vignette, extended insurance if requested by the client for an additional cost), either in original or copy.

1.2. To deliver the vehicle to the client in good working condition, according to the manufacturer’s technical standards.

1.3. To provide roadside assistance to the client throughout the contractual period in case of accident or technical breakdown.

1.4. To provide a replacement vehicle to the client (subject to availability), as per point 1.3, if the malfunction is not the client’s fault.

1.5. If the lessor is unable to provide a replacement vehicle, the client will receive a refund equivalent to the rental cost for the period the vehicle was unusable.

1.6. The lessor is not responsible for losses incurred by the client due to the malfunction or damage of the vehicle.

1.7. From the moment of handover to the moment the vehicle is returned, the lessor is exempt from liability for damages caused to third parties by the rented vehicle.

1.8. If the damage/malfunction is caused by the client, the lessor will decide whether the client may receive a replacement vehicle. If another vehicle is rented, a new contract will be signed, a new security deposit must be paid, and a new payment must be made for the days following the damage. Payments made for the damaged vehicle, as well as the deposit, will not be refunded, regardless of the initial rental period.

2. OBLIGATIONS OF THE CLIENT

2.1. Minimum age to rent and drive a car is 21 years. The client must have a valid national/international driver’s license and ID, presented when signing the contract and picking up the vehicle.

2.2. Not to allow anyone else to drive the vehicle except authorized persons listed in the rental contract.

2.3. Not to drive the vehicle under the influence of alcohol or illegal substances.

2.4. Not to drive the vehicle outside Romanian territory without written authorization from the lessor.

2.5. To use the vehicle according to the lessor’s instructions and technical specifications.

2.6. Not to drive the vehicle off-road or outside paved surfaces.

2.7. To immediately inform the rental company about any malfunction or damage and follow the procedures indicated by the lessor and the technical manual.

2.8. Not to carry out or allow technical interventions on the vehicle without the lessor’s permission.

2.9. To accept temporary vehicle replacement for periodic technical inspections or emergency repairs.

2.10. In case of damage, to follow legal procedures for damage declaration as explained in Chapter 7 of the contract.

2.11. To inform the lessor, upon request, of the vehicle’s location and allow its inspection by representatives within 12 hours of request.

2.12. Not to use the vehicle for taxi, driving school, towing, races, competitions, or for any transport activity that may damage the vehicle.

2.13. Not to use the vehicle for illegal transportation or purposes.

2.14. Not to sell, transfer, or use the vehicle for any purpose other than agreed in the contract.

2.15. In case the vehicle is stolen, the client must immediately inform both the lessor and the police.

3. OBLIGATIONS REGARDING VEHICLE DELIVERY, RETURN, AND REPLACEMENT

3.1. Vehicle delivery and return will be done in cities where VABO SRL has offices, at the agreed date and time specified in the contract. In cities without VABO offices, delivery and pickup are only possible with the lessor’s consent and will incur additional costs. The return becomes effective upon signing the return documents by both parties.

3.2. In the case of a replacement vehicle, a new rental contract will be completed under the original terms and conditions.

3.3. The client must return the vehicle with the same amount of fuel as at the time of rental. Otherwise, the missing fuel will be charged at a rate of €2/liter.

3.4. Exceeding the mileage limit specified in the contract will be charged at €0.30/km.

3.5. Vehicle cleaning and washing involves a €10 fee. If the upholstery, ceiling, or door panels are stained, an extra charge of €50 applies.

3.6. For lost or damaged keys, the client must pay between €100–€200 depending on the vehicle type.

3.7. For lost or damaged license plates, the client must pay €50 per plate.

3.8. Smoking is prohibited. If smoking residues, burns, or other upholstery damage are detected, a €200 fee will be charged.

3.9. The following situations are considered theft and complicity on the part of the client:

• a. Return of the vehicle more than 24 hours late without an agreement between the parties.
• b. Failure to notify the competent authorities (Police) about the missing vehicle. A written complaint with a registration number is required. The client must hold the original keys of the missing vehicle.

3.10. Returning the vehicle with a delay of up to 1 hour will not incur additional charges, provided this is announced at least 12 hours before the contract end time. Any delay over 2 hours will be charged with administrative fees equal to 50% of the daily rate.

3.11. If the delay is not announced, the above fees will apply (as per 3.10), plus €10/hour until the vehicle is returned.

3.12. If the client fails to return the vehicle and there is no extension agreement, penalties will be applied according to the pricing list (3.10 and 3.11).

3.13. Unauthorized late return of the vehicle will incur additional costs, and the lessor has the right to retrieve the vehicle wherever it may be.

3.14. The lessor is not responsible for items left inside the vehicle subject to the rental agreement.

3.15. Approved fuel stations by FUM CARS SRL are: ROMPETROL, OMV, MOL, and PETROM. The receipt must be retained by the client. Any damage related to fuel quality will be entirely borne by the client if they cannot prove refueling was done at one of the above-mentioned stations. VABO SRL has quality guarantee agreements with these companies.

3.16. During cold seasons, mirrors, windows, and door locks that may be frozen must not be forced. Any damage caused will be entirely borne by the client.

3.17. If the client locks the keys inside the vehicle, they must pay a key recovery and unlocking fee.

4. VEHICLE INSURANCE

4.1. Clients may choose from several types of insurance. The mandatory insurance is included in the established price.

• a. For Extra Full Insurance, a fee between €8 and €30/day applies, depending on the rental duration.
• b. Extra Full Insurance does not cover certain fees in the event of total loss or extended repair periods, such as restoring the vehicle to its original condition.

4.2. Drivers aged 22 to 25 will incur an additional fee, determined at the time of contract signing.

4.3. In the event of damages caused by the client, the following cases will result in the withholding and invoicing of the security deposit, based on the repair estimate:

• a. Damages caused by the client, during parking, or exceptional damages.
• b. Theft of the rented vehicle.
• c. Any other exclusions from insurance payment, as mentioned in Chapter 5.

4.4. In the event of natural disasters, the client will not be held liable.

4.5. Insurance applies only to the vehicle and its bodywork, excluding any other items inside the car.

5. INSURANCE IS NOT VALID IF:

• a. The client fails to comply with the contractual clauses presented upon signing.
• b. There is damage to the undercarriage, wheels, tires, or interior.
• c. The vehicle is stolen along with the original documents and keys.
• Any other exclusions from the Extra Full Insurance.

6. PAYMENT TERMS AND DEADLINES

6.1. Upon signing the contract, the client will pay in full the rental value, deposit, selected insurance, and any other fees resulting from failure to meet deadlines and terms.

6.2. Invoices will be issued only in national currency (RON), at the BNR exchange rate + 2% on the day of signing.

6.3. The set prices do not include fuel, tolls, fines, or any other charges such as illegal parking, access fees, car blocking, etc. All such costs will be borne by the client.

6.4. The client must pay all outstanding financial obligations under the contract upon returning the vehicle, based on the invoice issued by the lessor.

6.5. Any costs resulting from breach of contract will be entirely covered by the client, and the lessor has the right to charge them directly from the client’s credit card or through any payment method without prior notice.

6.6. Failure to pay the contract amount on time will incur a 2% daily penalty on the outstanding sum.

6.7. If the amount is not paid within 7 working days, the lessor will contact debt collection agencies, and the client will also bear collection fees.

7. DAMAGES AND EXCEPTIONAL CASES

7.1. Damages and exceptional events must be reported by the client as soon as possible, within a maximum of 1 hour, first to the lessor, and then to all relevant authorities in Romania (Police, Fire Department, Ambulance, etc.).

7.2. If the damage was caused by an unknown perpetrator, the client is required to obtain a repair authorization from the local police where the damage occurred.

7.3. If the accident was caused by the client, they must present themselves, as appropriate, to the insurer, police, for damage evaluation and reporting, and must also formally declare the incident.

7.4. If the accident was caused by another party, the client is obligated to obtain the following documents: amicable report, police report, copy of the other party’s RCA insurance, and copies of their identification documents (driver’s license, passport, or ID card — in duplicate).

7.5. Damages resulting from the accident must be documented in the forms listed under point 7.4.

8. TERMINATION, EXTENSION, AND ENDING OF THE CONTRACT

8.1. The terms and conditions regarding the extension, termination, or early cancellation of the contract cannot be set without the lessor’s consent.

8.2. Contract extension is possible with both parties’ agreement by signing a new contract, based on a notice given at least 24 hours before the current contract expires. Prices will be renegotiated based on the new rental period.

8.3. The contract may also be extended even before the initial one expires, with the agreement of both parties.

8.4. The contract may be terminated in the following cases:

• a) Breach of contractual terms.
• b) Filing of a criminal complaint against the client or their representatives.
• c) Death of the client or loss of legal capacity.
• d) Violation of any mutually agreed-upon contractual clauses.

8.5. In case of contract termination, the operator will notify the client via phone, fax, or email.

8.6. For both early termination and cancellation, the client is obligated to return the vehicle within 12 hours from the moment of termination.

9. FINAL PROVISIONS

9.1. The parties are fully responsible for failing to fulfill their obligations as outlined in this contract, under Romanian law and the present agreement.

9.2. The client is automatically in default for any contractual obligation not fulfilled on time.

9.3. This contract is governed by Romanian law. Any disputes arising from or in connection with this agreement will first be resolved amicably, and only if that fails, parties will turn to the competent courts.

9.4. In the event of a legal dispute, this contract constitutes valid evidence.

10. PERSONAL DATA

10.1 The processing of personal data is carried out exclusively for the purpose of concluding the rental contract and making the reservation. The information collected is strictly necessary for completing the reservation/rental and will not be used for any other purpose. Your data is stored securely and will not be disclosed to third parties, except as required by law.

INTERPRETATION

• The client is the signatory and holds legal responsibility for all drivers mentioned in the contract.
• The operator refers to SC …………………………………SRL and its authorized representatives.
• Authorized persons are those mentioned in the contract or appointed representatives of the operator.
• The contract includes details from the following documents: Rental Agreement, Terms and Conditions, Vehicle Handover Report, and full specifications as listed in the Annexes.
• Public rental rates are expressed in EURO and displayed online at: www.VAG24.ro
• The listed rate represents the fee for one rental day (24 hours) for the selected vehicle.

The rented vehicle is monitored via GPS.

If the speed limit is exceeded by more than 30 km/h, an additional fee of €50 will be applied.

We reserve the right to withhold the cost of damages caused by the client from the pre-authorized card amount, referred to as the security deposit.